Liverpool-based Jaguar Mailing Systems Ltd has been wound up in the High Court after repeatedly sending unsolicited stationery to businesses then pursuing the recipients for payment.
Investigators working for Companies Investigation Branch, an arm of the Insolvency Service, found the company’s telesales team targeted junior and inexperienced employees. These staff members were talked into agreeing to delivery of the stationery – labels for franking machines – but no attempt was made to ascertain that they were authorised to place such an order.
The Investigators further found that Jaguar Mailing Systems Ltd:
continued to pursue businesses which had already advised they did not wish to receive further calls and had demanded their details be removed from the company’s database;
sent labels to businesses when the mailing company knew or ought to have known that they were not wanted;
- charged a restocking fee of up to 25% of the invoice value if the customer returned the labels and refused to accept returns unless this fee was paid.
The High Court found that it was expedient in the public interest that the company be wound up.
Colin Cronin, Investigations Supervisor of the Insolvency Service’s Companies Investigation Branch in Manchester said:
“The Insolvency Service investigations team will pursue companies that persist in using misleading sales tactics in order to dupe customers and will take steps to close down such companies where appropriate.”
** Additional Information & Advice **
You can obtain further information about how to deal with dodgy businesses on FindLaw and the Companies Investigation Branch website. Depending on your circumstances, however, you may want to speak with a solicitor. You can be matched with a solicitor in your area for free via solicitor matching services, which can also help you to understand the best course of action and whether you are ready to hire a solicitor.
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