Procter & Gamble have announced it is recalling three lots of its Vicks Sinex nasal spray in three countries: the United States, Germany and the United Kingdom.
The company said it is taking this step after finding the bacteria B. cepacia in a small amount of product made at its plant in Gross Gerau, Germany. There have been no reports of illness. However, the bacteria could cause serious infections for individuals with a compromised immune system, or those with chronic lung conditions, such as cystic fibrosis. B. cepacia poses little medical risk to healthy individuals.
P&G detected this problem during routine quality control at the plant and promptly took action. The company's analysis to date shows this problem is limited to a single batch of raw material mixture involving three lots of product. These three lots were sold only in the United States, Germany and the United Kingdom.
The lot numbers of the products involved are:
| Lot # | Country |
Product Name |
| 9239028831 | United States | Vicks Sinex Vapospray 12-Hour Decongestant Ultra Fine Mist, 15 ml., Nasal Spray |
| 9224028832 | United Kingdom |
Vicks Sinex Micromist Aqueous Nasal Spray Solution, 15 ml |
| 9224028833 | Germany |
Wick Sinex Schnupfenspray Dosiersystem, 15 ml |
This lot number is listed on both the outer carton and the bottle.
Anyone who has these specific lots of this product can call P&G for a replacement coupon or refund at the following numbers:
From the United States, call: 1.877.876.7881
(Hours of
operation: Monday - Friday, 9AM - 6PM US ET, Saturday - Sunday, 9AM - 4PM US ET)
From the United Kingdom, call: 0800.5555.15
(Hours of
operation: Monday - Friday, 8AM - 6PM local time, Saturday - Sunday, 9AM - 5PM)
From Germany, please call: 0800.111.6131
(Hours of
operation: Monday - Friday, 8AM - 6PM local time, Saturday - Sunday, 9AM - 5PM)
** Additional Information & Advice **
The UK has extremely strict consumer protection laws. If you or someone you love is hurt or becomes ill after using this or any other product, you may want to speak with a solicitor who specialises in personal injury.
You can be matched with a solicitor in your area for free via solicitor matching services, which can also help you to understand the best course of action for your situation and whether you are ready to hire a solicitor.
In addition, they may be able to help you find a solicitor who will agree to take your case on a "no win no fee" basis, which means you don't have to pay for the solicitor's services unless you win your case.
